TORAKO-Chan Vinyl Figure

All Sales are final. Most of the products we sell are collectibe items, therefore we do not accept returns or exchange.

Please contact Best Be Fore if you need more information. Best Be Fore reserves the right to final decision.

Customers will have FIVE (5) business days from the received date of item(s) to contact us via email regarding defective item(s). If customers exceeds the 5 day policy, after the item(s) was received and to notify Best Be Fore about any defects on the product(s), Best Be Fore will no longer responsible for the product. However, we do understand that there might be special exceptions. The Best Be Fore staff and ownership will pay careful attention to the circumstances and make decisions based on the facts received.

Best Be Fore will ship back the replacement to the customer, once the defective item(s) is returned to us and upon our examination that the defectiveness is under our responsibility. An agreed substitution may take place, only if the returned item(s) is out of stock. Best Be Fore is not responsible for the replacement and refund to a false report. In the event of a dispute, Best Be Fore reserves the right to final decision.

Domestic Shipping policy:

Orders shippment covered the whole area of Hong Kong and it will be provided by S.F.Express. Other shipping methods can be provided if customer requested. In stock item(s) are processed and shipped within 48 hours of the time we receive the order, unless specified otherwise. Preorder items will ship out the second day they arrive. Circumstances may arise that will delay the shipping process, in which case the customer will be notified immediately. BEST BE FORE reserves the right to refuse service to customers at our discretion. BEST BE FORE is not responsible for any customs, brokerage fees and taxes.

International Shipping Policy:

Most international orders will be shipped via E-express service. The full value of the item(s) will be declared on the customs form. We do offer other shipping methods, and the prices will vary depending on the company. If you choose to use any of these companies, you will be responsible for the price difference. The shipping charges are based on the dimensions and weight of the box, which can be provided upon request. In stock item(s) are processed and shipped within 48 hours of the time we receive the order unless specified otherwise. Preorder items will ship out the second day they arrive. Circumstances may arise that will delay the shipping process, in which case the customer will be notified immediately. BEST BE FORE reserves the right to refuse service to customers at our discretion.
BEST BE FORE is not responsible for any customs, brokerage fees and taxes.